Refund & Return Policy

Shenish Luxe

Due to the nature of perfumes and personal care products, we follow a strict quality-controlled policy.

Returns

We  do not accept returns once the product is opened or used.

•  Refunds / Replacements

Refund or replacement will be considered only if:

 The product is damaged during transit
 Incorrect product received

• Conditions:

 Complaint must be raised within 48 hours of delivery
Clear unboxing video/photos are mandatory
Product must be unused and in original packaging

Once verified, a replacement or refund will be initiated at our discretion.